Category:
Consulting JOB OFFERED:
Date Posted:
more than 1 month ago (Not Renewed))
Description:
Improve customer service experience and engagement with customers, Liaise with marketing team to optimize the sales, Take ownership of customers’ issues and find solutions to resolve problems, Deliver prescribed service procedures, policies and standard. Maintain an orderly workflow according to priorities as developed by management, Keep accurate records and document customer service actions and discussions, Conduct service review call with clients and internal departments,Work with Accounts to prepare all invoices to be processed and monitoring on the payment status, Responsible to ensure smooth communication between customers through prompt updates, Responsible for smooth communication with every department, partners and associates.
Type:
Full-Time Permanent
Job Title:
Customer Relationship Officer
Education Required:
Other
Company:
East Plate Sdn Bhd
Address:
33, 2nd Floor, Jalan USJ 10/1,
State > City:
Selangor > Klang
Phone:
0143996818 Please quote Adpost when calling